• Manila: 4 - 5 business days
• Outside Metro Manila: 5-10 business days

Your order will be sent out on average within 1 day of ordering. 
All products are undergoing initial and final checking, for us in order to make sure that the product that you will received is high quality item. 

REFUND POLICY:
We offer a 7-day refund policy if the item you received is defective. We do not accept returns or exchanges unless the item you purchased got damaged in your possession. Customers must pay the return fee to our warehouse. If you receive a defective item, please contact us at hello@buddyphilippines.com with details of the product and the defect.

ORDER NEVER ARRIVED:

If your order didn't end up arriving, be sure to let us know email us at hello@buddyphilippines.com.

First, check your shipping confirmation and check that you have entered the correct address.